Frequently Asked Questions

You would be welcome to come and collect the castle from us yourself. However, on collection of the castle you will need to bring your original ID Document and a copy of your ID document, a proof of residence not older than three months, and a R 500.00 cash refundable deposit. These documents must be your documents as we do not accept the ID and proof of residence of a driver. The documents provided to us must be the hirer’s ID and proof of residence. The R 500.00 refundable deposit is in addition to the rental fee. The rental fee must be paid in advance via EFT in order to secure the booking, and the deposit must be paid in cash when collecting the castle. The deposit would be refunded to you in cash upon the safe and timely return of the castle.
Please note that we do not require documentation and a deposit if we are delivering the castle to your residential address. We only require the above-mentioned documentation and deposit for clients wishing to collect castles from us themselves.

Jumping castle rentals are seasonal, and for this reason, availability of our equipment varies, depending on the time of year. We recommend booking at least two weeks prior to the date of your event in order to avoid disappointment. However, should you contact us closer to the date of your event, we will still gladly do our best to accommodate you with a rental of your choice depending on availability for your chosen rental date.
You are also welcome to make a booking up to six months in advance should you wish to do so, but please note that we do require a payment for the full rental fee in order to secure a booking. Please also note that our office hours are from 08h00 till 17h00, Monday to Friday. Bookings can only be made during office hours, so we will regrettably not be able to assist you with a rental should you contact us on a Saturday, Sunday, or public holiday.

As a first step, kindly browse through our website and choose a jumping castle or water slide you would like to hire.

Thereafter, please send us an email with the following information:

• Full Name and Surname of Hirer
• Date of Rental
• Jumping Castle or Water Slide Selected
• Cell Phone Number of Hirer
• Alternative Contact Number for Hirer (this can be a relative or friend)
• Email Address of Hirer
• Full Physical Address for Delivery and Collection
• Delivery Time Frame (please refer to the NB below)
• Collection Time Frame (please refer to the NB below)

NB: we deliver between 07h00 and 18h00 on Fridays, and collect between 07h00 and 18h00 on Mondays. If there is someone available at the delivery address the entire day on Friday and Monday then please complete the above details with “anytime” in the delivery and collection slots. If there will not be someone available the entire day, then kindly provide us a period of at least two consecutive hours during which we can deliver and collect (i.e. between 10h00 and 12h00 on Friday).

Once we have received the above details from you, and have ascertained that the item you are interested in booking is indeed available for the date of your event, we will respond with an Invoice for payment. You will find our banking details on the bottom left-hand corner of the Invoice. You would need to make a payment for the full rental amount within the next 48 hours after having received an invoice should you be making a booking more than seven days prior to the date of your event, or within 24 hours after having received an Invoice should you be making a booking less than seven days prior to the date of your event.

Please note that we do not reserve or confirm a booking without a payment for the full amount. For this reason, we recommend securing your booking with a payment as soon as possible in order to avoid disappointment.

• Reques a quote
• Pay 50% deposit
• We'll contact you as soon as castle is ready.
• Pay balance of payment on or before collecting

We do all sorts of custom PVC products including tents and marquees.

We also manufacture the following custom products:

• Tarpaulin/Ground Sheets
• Truck Covers
• Dam Liners
• Trailer Covers
• Chicken House Covers